Better than a traditional EAP (much better)

  • 24/7 access to reliable, confidential and personalized support from real-live humans.
  • Direct connections to mental health, financial and legal resources in every state (not just another phone number to call).
  • More than your typical EAP search engine, LYLA takes even the most complicated request (like finding child or elder care) from beginning to end—and follows up to see how things are going later.
  • Services extended to family or support system at no additional cost.
  • Assistance with everyday tasks and projects, utilizing small, local vendors with a focus on minority and women-owned businesses.
LYLA Hero 08

Average utilization 45%+

Re-imagined data driven approach for targeted solutions

Easily integrates with existing benefits like company discounts

Tested user experience

Consistent, personalized content pushed to users to keep benefits top of mind

Constantly evolving based on user needs

Users can access at the times and in ways that are most convenient to them

LYLA handles 100% of onboarding and education

Old Model EAPs

Less than 5% utilization

Boilerplate solution that hasn’t seen any changes since the 1970s

Exists as an island, with no connection to benefits outside their program

Difficult to navigate

No engagement or marketing efforts outside of open enrollment season

WYSIWYG (what you see is what you get)

Often requires a phone call during business hours to access

Onboarding is the responsibility of the client