Hey there, it's LYLA!
We get it. Coming to the hospital can be stressful.
We know that visiting the hospital can be overwhelming, and we’re dedicated to supporting you every step of the way. If you have any questions or need assistance, please send the team a message in the chat window on the bottom right corner of your screen. We’re here to make sure you feel informed, cared for, and at ease during your visit.
Here’s how we can help:
- Arranging for housekeeping or laundry services
- Arranging transportation
- Assisting with language interpretation services
- Coordinating child care or babysitting
- Finding and arranging pet care
- Assisting with travel, lodging, dining, and local information
- Offering mental health, spiritual, or chaplaincy support
- Organizing a celebration or special event (birthday, anniversary, other)
- Providing information about hospital services and amenities
- Providing online pharmacy services and prescription delivery
- Helping with virtual communication tools (e.g., video calls with loved ones)
- Shopping and arranging for delivery of meals, groceries, and other items as needed
Whether you’re here for an hour or a week the LYLA app has got you covered.
Not sure what you need? Just want someone to talk to? Call or text us at (555) 828.6477.
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Ready to get started?
We’re here to help you focus on getting better. Let LYLA take care of everything else. Here’s how to get connected:
- Download the app or log in to the web portal here: lylapp.me
- Click “Sign up” to set up your account
- Enter your email address and create a password
- Complete your profile (the more details you provide, the better we can help you manage your projects. And we keep your info totally secure and private!)
- Send your request: find what you need from the search bar or choose from our most popular categories.
Not sure what you need? Just want someone to talk to? Call or text us at (555) 828.6477.
How to access free hospital WIFI
- Choose the “hospguest” (not “guest”) network on your phone, tablet or laptop.
- When you attempt to get online, you’ll be automatically directed to a log in screen and required to enter the following information as a visitor:
- First and last name
- Cell phone number, including area code
- The carrier for your phone (i.e. Verizon, AT&T, etc.)
- The email address (which will become your username for the hospital network)
- Check the box to accept the terms of use
- The next screen will contain all the info you entered and show your username.
- Within a few minutes, you’ll receive the text message on your phone containing your 4-digit numerical password.
- Go back to your internet browser, enter the password, and clock the box to accept terms of use (again). Click “log in.”
- You may have to wait a few minutes, but you will be automatically directed to the hosphealth.org homepage.
- From there, you will be able to use the web as usual.
- YOU WILL NEED TO GO THROUGH THIS PROCESS EVERY 24-HOURS if you continue to need free wifi access through the hospital network.
- If this doesn’t work, please call (555) 828.6477 for assistance.
FAQ
Does LYLA share my personal information? (No!)
Everything you share on your profile is just between us. We don’t sell or share your personal information (not even with your employer).
Is your service free? (Yes!)
LYLA’s research and coordinating services are free of charge for employees like you. In-app purchases and some other services will have a fee, but we’ll notify you before you’re charged for anything.
What if the service I need isn’t listed in the search bar or my recommendations?
You can always request a customized task or email us at team@helpmelyla.com!
What information do I need to log in?
You’ll need your personal email address to log in. Feel free to email us at team@helpmelyla.com for help.